Job detail

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. 

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. 

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. 

Job Description

Under general supervision perform independent evaluation of designs, procedures and criteria using judgment in making changes and modifications in design, material and/or systems.

Utilize engineering judgment and responsibility to resolve customer inquiries.

Troubleshoot by investigating problems to product performance or production difficulties.

• Review & processing of Application Requests.
• Following standard techniques and procedures, select / apply standard or special products to meet customers' needs.
• Generation of engineering proposals / specifications for standard or special products, including determining cost-effective materials for production
• Advanced Seal calculations (including leakage calculations, heat generation, balance temp, flow rates etc.)
• Advanced use of CSTEDY & similar tools for in-depth design analysis, including approval of others’ basic CSTEDY reports.
• In-depth field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, lead meetings with customers in plant or at customer’s site to resolve satisfactorily.
• Detailed failure analysis activities, including full investigation / reporting / resolution with customer with necessary commercial awareness.
• Detailed technical presentations to customers in order to support sales.
• Deliver detailed technical training externally to customers as required.
• Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives.
• Create new or update existing standards to control design criteria, application of products, and procedures.
• Create & distribute technical bulletins, articles, or papers dealing with product, application, or system design.
• Other tasks as assigned

Qualifications

• Bachelor Degree in Mechanical/ Chemical/ Instrumentation Engineering
• Experience:  2-5 Years.
•  Thai language proficiency is mandatory.
• Good to have knowledge of pumps & mechanical seals in Oil & Gas or Petrochem Industry.
• Knowledge of API Standards.
• Solid Edge will be added advantage
• People Skills
• Self-driven & Result Oriented
• Problem-solving attitude
• Have good written and verbal communication, interpersonal and presentation skills

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)